Contact Us

Get in Touch

For help with an order, delivery query, website issue or general customer support request, please email us at contact@chhabrahospitalludhiana.com.

Please write clearly so our support team can understand your request and assist you efficiently.

Help With an Existing Order

If your message relates to an existing order, please include the following details:

• Your order number
• The name used when placing the order
• The email address used for the order
• A clear description of the issue or question
• Relevant product details, if applicable

Please do not send sensitive medical information unless it is necessary for resolving your request.

Response Time

We aim to respond to customer enquiries within one business day. During busy periods, some requests may take longer. Please avoid sending multiple messages about the same issue, as this may delay our response.

What Support Can Help With

• Order status and delivery-related queries
• Product availability and website-related assistance
• Payment or order placement issues
• Updating or cancelling an order where possible
• General questions about using the service

Important Limitations

Customer support cannot provide medical consultations, diagnosis, treatment advice or personalised health recommendations. Support also cannot issue, renew or change prescriptions. For medical advice or prescription-related concerns, please speak with a qualified healthcare professional.